Privacy Policy

At Towing Calgary, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your information. By using our website or services, you agree to the collection and use of information as described in this policy.

If you have any questions or concerns about our Privacy Policy, please contact us at [Insert Contact Information].

1. Information We Collect

We collect personal information in order to provide you with our towing and roadside assistance services and improve your experience with Towing Calgary. We collect the following types of information:

This information is used to process your service requests, communicate with you, and provide necessary customer support.

This usage data helps us understand how our website is being used and improve its performance.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit our website. Cookies are small data files that are stored on your device and are used to track your activities on the website. Cookies may collect the following information:

• User preferences and settings
• Browsing history
• Session information

You can manage cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on our website.

2. How We Use Your Information

We use the information we collect for a variety of purposes to provide our services and enhance your experience with Towing Calgary. These purposes include:

• To provide towing and roadside assistance services: We use your personal information to process service requests, schedule appointments, and ensure timely service delivery.
• To communicate with you: We may use your contact information to send you confirmations, updates, and notifications about your service requests.
• To process payments: We use payment information to complete transactions securely and provide you with invoices or receipts.
• To improve our services: Usage data helps us analyze website performance, fix issues, and enhance the user experience.
• To market our services: We may send promotional emails or other marketing communications related to our services. You can opt-out of these communications at any time by following the instructions in the email or by contacting us.
• To comply with legal obligations: We may need to use and retain your information to comply with applicable laws, regulations, or legal requests.

3. How We Protect Your Information

At Towing Calgary, we take the security of your personal information seriously and implement a variety of security measures to protect it. These measures include:

• Data encryption: We use industry-standard encryption to protect sensitive payment information during transactions.
• Secure servers: Our website and data storage systems are hosted on secure servers that are regularly updated with the latest security patches.
• Access control: Only authorized personnel have access to your personal information, and we implement strict procedures to ensure that your data is used responsibly.
• Third-party services: We may work with third-party providers to process payments or deliver services. These providers are required to follow strict security protocols to protect your information.

However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We value your privacy and do not sell, rent, or trade your personal information to third parties. However, there are certain situations in which we may share your information with others:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services. These providers may include:

• Payment processors
• Hosting providers
• Email marketing platforms
• Customer service platforms

These service providers are required to use your information only for the purposes of delivering services to you and are obligated to maintain the confidentiality of your information.

4.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to a valid legal request from a government authority or law enforcement agency. This may include compliance with a subpoena, court order, or other legal process.

4.3 Business Transfers

In the event that Towing Calgary undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction. We will notify you of any such change in ownership or control, and this Privacy Policy will apply to your information as it is transferred.

5. Your Rights and Choices

We are committed to giving you control over your personal information. Depending on your location, you may have certain rights with respect to your personal data, including:

5.1 Accessing Your Information

You have the right to request access to the personal information we hold about you. If you would like to view or correct your personal information, please contact us at [Insert Contact Information].

5.2 Correcting and Updating Your Information

If your personal information is incorrect or incomplete, you can request corrections or updates. Please contact us, and we will make reasonable efforts to ensure that your information is accurate and up to date.

5.3 Deleting Your Information

You may request that we delete your personal information, subject to certain exceptions, such as when we need to retain your data for legal or business purposes. To request deletion, please contact us.

5.4 Opting Out of Marketing Communications

If you no longer wish to receive marketing communications from us, you can opt-out by clicking the “unsubscribe” link in our emails or by contacting us directly.

5.5 Managing Cookies

You can manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling cookies may affect the functionality of certain features on our website.

6. Children’s Privacy

Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under the age of 18, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe that we have collected information from a child, please contact us so that we can take appropriate action.

7. International Data Transfers

If you are accessing our website or using our services from outside Canada, please note that your personal information may be transferred to and processed in Canada, where our servers are located. By using our services, you consent to the transfer of your personal information to Canada and the use of that information in accordance with this Privacy Policy.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Towing Calgary. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to read the privacy policy of every website you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will update the "Effective Date" at the top of the page. We recommend reviewing this Privacy Policy periodically to stay informed about how we are protecting your information.